Your delivery service / dispatch information

Dear customer,

thank you very much for your order!

We have summarised all important details for a successful delivery.


On the day when we ship your package, you will receive a shipping information from us, as soon as the shipment has passed through the central distribution center in Austria, you will receive a shipping notification (Please check your spam / junk folder).

With this shipping notification, you can track the progress of your shipment and you can also get the information about the expected delivery date.

Note: The shown postal codes during tracking are used internally by the shipping service and have no significance for the recipient's address.

If you are not present at the time of expected delivery, please contact your local delivery service, stating your tracking number (in Austria) or partner number (rest of the world).

List with shipping-information per country and delivery service (PDF, 74 KB)

To download the shipping information per country and delivery service (PDF, 74 KB), please click here:
To download the shipping information per country and delivery service (PDF, 74 KB), please click here: