Dispatch information

Dear Chocolate Lover,
many thanks for your purchase!

General information/shipping notification:
You will receive a shipping notification including your invoice on the day of dispatch.

A further shipping notification including the tracking link will be sent a few hours later directly from deliverer Austrian post. (Please check your Spam / Junk folder). Please use the tracking link to follow the shipment process in order to find out the estimated arrival date of your shipment. In case that - contrary to our expectations - there is any problem with the delivery of the shipment, please get in contact with us immediately or please inform the recipient in the case of a different delivery address. This way a chargeable return consignment can be avoided.

Note: The postal codes which are shown in the shipment process are only for the internal use of the deliverer.
They have no informative value regarding the receiving address.

List with shipping-information per country and delivery service (PDF, 108 KB)